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Last updated: 31 August 2025

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information such as:

• Name and contact details (email, phone, address)

• Account or login information (if you create one)

• Payment details (where necessary for transactions)

• Information you provide through forms, enquiries, or surveys

• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Provide our services and operate the website

• Respond to enquiries and support requests

• Improve our products, services, and user experience

• Send updates, offers, or communications (you can opt out anytime)

• Comply with legal obligations

3. Disclosure of Information

We may share your personal information with:

• Service providers who help us operate the website and deliver services

• Payment processors and IT/hosting providers

• Regulators or authorities when required by law

We do not sell your personal information.

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access.

5. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and understand user behaviour. You can adjust your browser settings to refuse cookies if you prefer.

6. Access and Correction

You may request access to or correction of your personal information by contacting us (details below).

7. Overseas Disclosure

Some service providers may be located outside Australia. Where this occurs, we take steps to ensure your information is handled in accordance with the APPs.

8. Contact Us

If you have any questions or concerns about this policy or how we handle your information, please contact us at:

MDM Electrical Services
Email: accounts@mdm.net.au